Hi there. Thanks for considering us for your next new or pre-owned Volkswagen. We're here to make sure you have a good time purchasing and owning your Volkswagen.

Privacy Statement:

As you may be aware, the federal government has recently enacted The Personal Information and Electronic Documents Act (“PIPEDA”) in an attempt to respond to the privacy concerns of Canadians. The purpose of PIPEDA, in general terms, is to regulate the private sector’s collection, use and disclosure of personal information.

This federal legislation came into effect as of January 1, 2004. As such, we will be responsible for adhering to the principles regarding the collection, use and disclosure of personal information contained in this act. In order to ensure full compliance our dealership would like you to please read and carefully consider the following:

Protection of Personal Information Agreement

As a result of one of the following activities – your purchase, lease or financing of a vehicle, the servicing or repair of your vehicle, your purchase or lease of other products or services, your participation in one of our surveys, contests or promotions or your having test driven one of our vehicles or been in contact with our dealership staff – we may have collected some of or all of the following personal information from you:

• Your name, address, telephone number;
• E-mail address and facsimile number;
  Your place of occupation;
• Information about your driving habits (such as preferred car size, color, type of vehicle, kilometers driven annually, etc);
• Information about your existing vehicles and any trade-ins;
• Details of your vehicle and it’s service history;
• Your driver’s license number;
• The name of your insurance company and agent;
• Your insurance policy number and details about your insurance coverage;
• Similar information about other members of your family;
• Your language preference;
• Your date of birth and/or date of birth of other members of your family;
  Your social insurance number and/or the social insurance number of other members of your family.
• Financial and credit information about you and/or other members of your family (specific information as set out in the application for credit forms);
• The principle amount of your loan, interest and repayment schedule;
  Health information, in the event that you applied for life, health, disability or accident insurance and the amount of any life, health, disability or accident insurance and details of that insurance.

The personal information identified above has and may continue to be used by our dealership to provide products and to perform service as may be requested by you, as well as to provide new and updated information regarding the products and services offered by our dealership. There are also instances where we may disclose your personal information to third parties such as the manufacturer of your vehicle and its related companies, the providers of products or services related to your vehicle, credit reporting agencies, financial institutions or financing companies, your insurance agent or company, and companies which provide or insure warranties relating to your vehicle. Further, there are instances where we may also disclose your personal information where required or permitted by law to do so. To be clear, in providing your personal information to us, you have and are consenting to these uses and disclosures.

If you have any questions regarding the contents of this letter, or if you wish to receive new and updated information about our services and products, please contact our privacy officer.